* Reservation and payment
- Deposit 30% upon confirmation. In case of cancellation within 30 days before arrival, the amount will be refunded. In case of no-show by the guest, he will have to pay a fee of 30% of the total amount of the reservation.

* Check-in and check-out
- Check-in after 15:00
- Check-out by 12:00. If the client wishes to check out the rooms late, the hotel can provide it subject to availability for an additional fee.

* Internet
- Wi-Fi internet is available in the apartment and is free of charge.

* Parking
- Underground parking is available, prior request is required and an additional fee of 10 BGN is charged per day

* Guests and identification
- Personal data collection is required according to the Tourism Act – by filling out an online check-in form

* Smoking
- Smoking is not allowed in the apartments. If smoking occurs, the guest will be charged a minimum of 50% of the cost of one night.

* Pets
- Pets are allowed with prior request and an additional charge of 20 BGN per night is charged.

* House rules and noise
- Noise after 10:00 PM is prohibited. Parties - by prior arrangement only.

* Damages
- If damage is found, the guest will be charged, depending on the value of the damage.